About Us

Independent Crematoriums South Africa (ICSA) is a dignified cremation service provider that has been operating 11 crematoria across the country since 2009. We work within a highly regulated industry, placing great emphasis on compliance.

We operate under section 21 of NEMA (National Environmental Management Act) under listed activity number 8, subcategory 8.2 “Crematoria and Veterinary Waste Incineration”.

We take pride in offering premium cremation services nationwide, at a affordable rate, with a range of options tailored to meet our consumer’s needs. ICSA is a member of the SACCA and the National Association of Clean Air (NACA).

Why Choose ICSA

Environmentally Responsible

Cremation is increasingly recognised as a more sustainable alternative to traditional burial. It reduces land use, avoids the need for embalming chemicals and non-biodegradable materials, and eliminates the ongoing environmental impact of cemetery maintenance.

Families can also choose eco-conscious memorials, such as biodegradable urns or ash tree plantings, creating a meaningful tribute that honours both their loved one and the planet.

A respectful farewell today, with a lighter footprint for tomorrow.

Regulated & Compliant

We operate under Section 21 of the National Environmental Management Act (NEMA), specifically listed under activity 8.2: “Crematoria and Veterinary Waste Incineration”. Our crematoria adhere to the highest regulatory and environmental standards.

We are proud members of both:

  • The South African Cemeteries and Crematoria Association (SACCA), and
  • The National Association for Clean Air (NACA), reflecting our commitment to safe, responsible and ethical operations.

You can trust that our services are fully compliant and professionally managed—because dignity begins with doing things right.

Nationwide Coverage

With 11 crematoria strategically located across South Africa, ICSA provides wide-reaching service accessibility while maintaining a consistent, high-quality experience.
Whether you’re in a large city or a more remote area, we’re committed to making respectful cremation services available where and when you need them.

Our national footprint means you never have to compromise on service or care—no matter your location.

Our Branches

Tailored Cremation Options

We understand that no two families are alike. ICSA offers a range of service packages—from simple, private cremations to full ceremonial services—ensuring that each farewell is meaningful and appropriate.
 Our offerings include:

  • Direct or witnessed cremation
  • Memorial and ash scattering options
  • Eco-conscious cremation alternatives
  • Additional personalisation services where requested

Every family deserves choice. We help make it simple, transparent, and personal.

Transparent Pricing & Compassionate Support

We believe quality cremation services should be affordable and accessible. That’s why we offer honest, upfront pricing—free from hidden costs.
 Our trained staff provide empathetic, step-by-step support, helping guide families through the cremation process with sensitivity and professionalism.

You’ll never feel rushed, confused, or alone. We’re here for you at every step.

Important Documents

Access essential forms, certificates, and guidelines to support a smooth and transparent cremation process here.

Frequently Asked Questions
Find quick answers to common questions about our cremation process, services, and what to expect every step of the way.

Religious & Cultural Considerations

May members of all religious groups be cremated?

Cremation is permitted by most Christian denominations, including Catholicism (since 1963). However, it remains prohibited by Islamic and Orthodox Jewish traditions. We advise consulting your religious leader for guidance before proceeding.

Must there be a religious ceremony with cremation?
No. A secular or non-religious service may be arranged. If a religious ceremony is preferred and no clergy is available, your undertaker can assist in arranging one.
Is the use of a crematorium facility restricted to certain groups?
No. Crematorium facilities are available to people of all backgrounds, unless specific religious or cultural customs prohibit cremation.

Ceremonies & Services

Must I have the funeral service at the crematorium?
No. You can hold the service at a church, funeral parlour, or any location of your choice. Some families choose to have a short committal service at the crematorium chapel.
Can the relatives witness the committal of the coffin to the cremator?
Yes. In some faiths, this is a requirement and could be arranged with the Undertaker
What happens at the crematorium on the day of the funeral?
Depending on the venue and type of service, the coffin may either be in place before attendees arrive or brought in during a procession. At the time of committal, it may be withdrawn, hidden from view, or remain until the conclusion of the service.”

Cremation Process

How is cremation arranged?
The next of kin will coordinate with the undertaker, who will handle the necessary booking with ICSA.
Who gives permission for a cremation to take place?
A medical referee must authorise the cremation after confirming identity and cause of death. This includes declarations by two doctors.
Does the cremation take place immediately?
Typically, this takes place on the same day, depending on the family’s needs and preferences
Is the coffin cremated with the body?
Yes. It is required by law that each deceased individual is cremated in a coffin
Is more than one deceased cremated at a time?

No, Only one deceased is cremated at a time.

How long does the cremation process last?
Typically 90 minutes, depending on the size of the deceased and type of coffin.
What happens to implants?
Pacemakers and radioactive implants must be removed beforehand by the undertaker due to safety concerns.

After Cremation

What happens to the remains after cremation?
After cremation, remains are processed into ash and placed in a temporary container provided by ICSA. The undertaker can collect the remains or have them delivered.
What can I do with the ashes?

Ashes can be buried, scattered, stored in a niche or kept at home

Can ashes be sent to another location or country?

Yes. Proper packaging and arrangements through your undertaker can be arranged.

What happens to ashes scattered on the ground?

They break down naturally and become part of the earth within a short period.

How can I ensure I am cremated when I die?
Leave instructions with your loved ones or download ICSA Living Will as a written instruction.

** If you have any questions or need further clarity, please don’t hesitate to contact one of our facilities. Our team will be glad to assist you**