Frequently Asked Questions
Find quick answers to common questions about our cremation process, services, and what to expect every step of the way.
Religious & Cultural Considerations
May members of all religious groups be cremated?
Cremation is permitted by most Christian denominations, including Catholicism (since 1963). However, it remains prohibited by Islamic and Orthodox Jewish traditions. We advise consulting your religious leader for guidance before proceeding.
Must there be a religious ceremony with cremation?
No. A secular or non-religious service may be arranged. If a religious ceremony is preferred and no clergy is available, your undertaker can assist in arranging one.
Is the use of a crematorium facility restricted to certain groups?
No. Crematorium facilities are available to people of all backgrounds, unless specific religious or cultural customs prohibit cremation.
Ceremonies & Services
Must I have the funeral service at the crematorium?
No. You can hold the service at a church, funeral parlour, or any location of your choice. Some families choose to have a short committal service at the crematorium chapel.
Can the relatives witness the committal of the coffin to the cremator?
Yes. In some faiths, this is a requirement and could be arranged with the Undertaker
What happens at the crematorium on the day of the funeral?
Depending on the venue and type of service, the coffin may either be in place before attendees arrive or brought in during a procession. At the time of committal, it may be withdrawn, hidden from view, or remain until the conclusion of the service.”
Cremation Process
How is cremation arranged?
The next of kin will coordinate with the undertaker, who will handle the necessary booking with ICSA.
Who gives permission for a cremation to take place?
A medical referee must authorise the cremation after confirming identity and cause of death. This includes declarations by two doctors.
Does the cremation take place immediately?
Typically, this takes place on the same day, depending on the family’s needs and preferences
Is the coffin cremated with the body?
Yes. It is required by law that each deceased individual is cremated in a coffin
Is more than one deceased cremated at a time?
No, Only one deceased is cremated at a time.
How long does the cremation process last?
Typically 90 minutes, depending on the size of the deceased and type of coffin.
What happens to implants?
Pacemakers and radioactive implants must be removed beforehand by the undertaker due to safety concerns.
After Cremation
What happens to the remains after cremation?
After cremation, remains are processed into ash and placed in a temporary container provided by ICSA. The undertaker can collect the remains or have them delivered.
What can I do with the ashes?
Ashes can be buried, scattered, stored in a niche or kept at home
Can ashes be sent to another location or country?
Yes. Proper packaging and arrangements through your undertaker can be arranged.
What happens to ashes scattered on the ground?
They break down naturally and become part of the earth within a short period.
How can I ensure I am cremated when I die?
Leave instructions with your loved ones or download ICSA Living Will as a written instruction.
** If you have any questions or need further clarity, please don’t hesitate to contact one of our facilities. Our team will be glad to assist you**