Our Services

At a time when compassion and clarity matter most, we are here to support you with a range of cremation services tailored to your needs.

Whether you’re planning ahead or navigating a recent loss, our team is committed to providing respectful, transparent, and personalized care.

From collection to final arrangements, we ensure every detail is handled with dignity and professionalism.

Our Services at a Glance

Cremation

A respectful and dignified cremation process, carried out in full compliance with all legal and ethical standards.

Transfer Coordination

We coordinate the secure and timely transfer of the deceased to and from the undertaker, ensuring seamless logistics throughout.

Medical Referee Authorisation

We handle all necessary approvals required by the medical referee to proceed with the cremation.
Additional Services

Chapel Service

A serene and respectful chapel setting is available for families who wish to hold a farewell service either before or after the cremation, depending on their preferences and arrangements.

Witnessing of Cremation


For families who wish to be present, a private witnessing can be arranged. A specific time is allocated for this, during which required forms are completed. Once the coffin is respectfully placed into the cremator, families are kindly asked to depart to allow operations to continue.

Same-Day Ash Return

We offer a same-day ash return service, where the ashes of your loved one will be made available by the end of the day of the cremation. This offering is subject to scheduling and availability, and handled with the utmost care and compassion.

The ICSA Promise

ICSA is a specialised Cremation Company with 11 crematoria across South Africa. We are committed to providing top of the range service to our clients, offering:

A guaranteed identification process.

A personalised and dignified service.

To uphold the standards of the ICF (International Crematoria Federation).

By choosing ICSA services, funeral undertakers and families are guaranteed highly ethical and moral standards, enabling ICSA to provide their clients with peace of mind and security throughout the cremation process.

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